Privacy Policy for SilverCover Agency

Effective Date: January 1, 2025

1. Introduction

Welcome to SilverCover Agency. We are dedicated to protecting the personal information of our senior clients who seek our tailored insurance services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit silvercoverag.com.

2. Information We Collect

2.1 Personal Data

When you request a quote, contact us, or register for our newsletter, we may collect identifiers such as your name, date of birth, postal address, email address, and phone number.

2.2 Technical Data

We automatically gather data about your device and browsing activity, such as IP address, browser type, and pages visited. This helps us improve site performance.

2.3 Interaction Data

Information you provide in communications, including messages sent through our form or by phone, will be recorded to ensure we respond accurately to your inquiries.

3. Use of Information

We utilize your data to:

  • Provide and manage insurance services and claims support
  • Respond to inquiries and send service-related notifications
  • Enhance and personalize your experience on our site
  • Comply with legal obligations and internal policies

4. GDPR Compliance

If you are located in the European Economic Area, SilverCover Agency acts as a data controller under the General Data Protection Regulation (GDPR). We process personal data only when we have a lawful basis, including your consent, performance of a contract, or compliance with legal obligations.

You have the following rights under GDPR:

  • Right of access to view your personal data
  • Right to request correction of inaccurate data
  • Right to erasure in certain circumstances
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

5. Cookies and Similar Technologies

SilverCover Agency uses cookies and similar tracking technologies to:

  • Ensure site functionality and security
  • Remember your preferences and settings
  • Analyze site usage to improve our offerings

You can manage or disable cookies through your browser settings. Please note that turning off certain cookies may affect site performance.

6. Data Security

We implement industry-standard measures to safeguard your data, including encryption, access controls, and secure data storage. Only authorized staff may access personal information, and we regularly review our security practices.

7. Third-Party Links

Our website may contain links to external resources not operated by SilverCover Agency. We are not responsible for the content or privacy practices of those sites. Please review their policies before sharing any personal information.

8. Your Rights

You are entitled to a clear explanation of how we use your information and to request a copy of your personal data. You may also ask us to correct, delete, or limit processing of your data. If you have concerns about our handling of your data, you can lodge a complaint with your local supervisory authority.

9. Changes to this Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top will reflect the most recent revision. We encourage you to review this page regularly for changes.

10. Contact Us

If you have questions or wish to exercise your privacy rights, please reach out to us:

SilverCover Agency
301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14164717526
Business ID: 281285828

For inquiries, please use our contact form.